Institute of Product Leadership
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Market Segmentation and Targeting Strategies

Market segmentation is about dividing your customers into groups and adapting your message to those groups most likely to respond positively. It’s important to define your target market and choose the right category for your product.

Key Takeaways

  • Focus groups are valuable for generating ideas and understanding customer reactions.

  • Choosing the right market category affects how customers perceive your product.

  • Understanding market share helps evaluate your competitive position.

  • Defining your target market is crucial for product success.

  • Market segmentation helps tailor messages to specific groups.

Find the right Product Management program for your career goals

Focus Groups

Focus Groups
Focus groups are a common method used in market research. They involve discussions with people who share common traits and can provide valuable insights.

When to Use Focus Groups

  • Brainstorming Ideas: Focus groups are useful for generating new ideas directly from your target audience.
  • Getting to Know Your Customer: They help you understand your customers by inviting them to share their experiences with your company.
  • Gauging Public Reaction: Use focus groups to understand how the public might react to a new product or situation.


Focus groups are useful tools for brainstorming ideas, understanding customers, and gauging public reactions.

Choosing the Market Category

Choosing the right market category is crucial for how customers perceive your product. It’s important to talk to your customers and listen to their perceptions.

How to Choose the Market Category

The simplest way to identify the right market category is to talk to your customers. They might compare your product to something familiar, which can shed light on how they perceive it. Remember, you rarely create a new category, so identifying an existing product category you’d like to compete in is often wise.
Choosing the right market category is crucial for how customers perceive your product.

Measuring Share of Market

Market share is a commonly used marketing metric. It helps you understand your position relative to competitors.

Types of Market Share

  • Unit Share: The number of your units sold divided by total market units sold.
  • Revenue Share: Your sales revenue divided by total market revenue.
  • Relative Market Share: The ratio of your share to your major competitor’s share.
  • Market Concentration: The percentage of the market owned by the top three or four firms.


Understanding different types of market share can provide valuable insights into your competitive position.

Defining Your Target Market

Defining your target market is crucial for the success of your product. Your product won’t be for everyone, so it’s important to know who it is for.

How to Define Your Target Market

Your target users are those who have the problem that your product solves. Start by describing your target audience by their demographic information or job title. As you conduct more user research, you’ll start to understand the psychographic profile of your true target users.

Defining your target market is crucial for the success of your product.

Exploring Market Segmentation

Market segmentation involves finding groups in your customers and adapting your message to those groups.

Types of Market Segmentation

  • Geographic and Demographic Segmentation: Factors like country, city, age, gender, race, education, and income.
  • Cultural Segmentation: Factors like country of origin, language spoken, religion, and family structure.
  • Psychographic Segmentation: Values, opinions about social events, and lifestyle decisions.
  • Behavioral Segmentation: How people use the product and the specific benefits they’re looking for.

Market segmentation involves finding groups in your customers and adapting your message to those groups.

In the next guide, we will explore how to craft a Go-to-Market Strategy. You will learn about creating a plan to reach your customers and deliver your product effectively.