Search
Close this search box.

AI Product Manager: Roles and Responsibilities

AI, over the past few years you have been getting into most of our daily-use products. Whether it is personalized streaming videos on Netflix, or ChatGPT helping others generate useful prompts, etc — every AI being used is making the magic happen in the backest of all the back-end scenes. This however begs an interesting question — how do these AI features get made, shipped in our products, and see the light of day? Enter the AI Product Manager.

An AI product manager’s role is to ensure the effective usage of AI so that it can address real user problems, thus helping in the creation of more intelligent and valuable products.  In this blog, we’ll go into detail about what an AI Product Manager does, how this role is different from traditional product management, and how you can become one.

If you’re planning to transition into this role or simply trying to satisfy your curiosity about how AI products are managed, you’ll find everything you need here.

Key Takeaways:

  • AI Product Managers oversee products that use artificial intelligence to solve real user problems.
  • The role blends traditional product management with a strong understanding of AI and machine learning.
  • AI Product Managers collaborate with data scientists and engineers to ensure AI models are effective and user-friendly.
  • Key responsibilities include setting product vision, monitoring AI performance, and addressing ethical concerns like bias.
  • AI Product Management offers growing opportunities, requiring a mix of technical knowledge, data skills, and user-centric thinking.
In this article
    Add a header to begin generating the table of contents

    What is AI Product Management?

    As the name suggests, AI product management involves managing products that use artificial intelligence to improve their efficiency and functionality. Let’s dissect the concept a little further to understand how an AI product manager’s role is different from that of a traditional product manager’s role. The latter usually focuses on building a new app feature, gathering feedback from customers, optimizing the feature according to the feedback and making sure the customer needs are met. On the other hand, the role of an AI product manager looks a little different. Here, like traditional product management, you have to focus on how a particular feature works. But you also need to understand how the AI behind the feature is functioning.

    Okay, for the sake of a better understanding of the concept, assume that you are working for an e-commerce site, and your role is to build an AI-powered recommendation engine. This recommendation engine will suggest products to users based on their past browsing and purchase history. Now, as an AI Product Manager, your job is to understand the kind of data this AI feature needs, to give you accurate recommendations. You also have to make sure that there is a continuous improvement in the algorithm as it gets more data.

    You need to understand that this is not just about the technical side. You also have to be empathetic enough to understand how users will experience the AI. Are you making sure that the suggested products are genuinely useful? Can the users easily understand why the AI is making certain recommendations? All these points have to be taken care of.

    What is an AI Product Manager?

    Product Manager for AI: ensures that the products that use AI in their processes deliver real value to the users. It combined the usual stuff of product management — like defining a product vision and working with various teams — with more depth in artificial intelligence.

    To explain this better (with a real-world scenario), suppose you are working on a fitness app that uses AI to learn the preferences and ability level of the user and suggest workouts for them. The AI Product Manager is responsible for ensuring the AI recommends workout routines that are personalized to the user, and that these recommendations get better with time. Data scientists who build the AI algorithms to improve app features. You will be working with data scientists who build the AI algorithms and engineers who implement these features into the app

    But the job is about more than just ensuring the AI doesn’t fail. It does not just stop there — it is also about providing an honest and well-thought user experience. When users get frustrated and abandon the app (because the workout was too hard, or not a good match to their goals), that is bad for everyone. The AI Product Manager needs to be able to understand a little bit about how the sausage is made, and also ensure that these decisions are being made according to user needs.

    The AI Product Manager is essentially the glue between your engineering and data scientist teams on one side, and the users on the other side. The Most Important: The end goal is that the AI makes the product stronger and that it carries users through to feel like they are benefiting from using it.

    How AI and Machine Learning Are Changing Product Management

    AI and machine learning (ML) are reshaping product management by making products more data-driven and dynamic. Traditionally, product managers relied on user feedback, market research, and gut instinct to shape their products. Now, AI and ML allow product managers to leverage large amounts of data to make more informed decisions.

    Think about Spotify’s music recommendation feature. Instead of just guessing what users might like, Spotify uses AI to analyze listening habits and suggests songs that align with a user’s preferences. This is made possible by machine learning algorithms that learn from the data and continuously improve their predictions.

    As an AI Product Manager, your role is to guide these AI-driven products by making sure the algorithms are effective and the data is relevant. This shift to AI-driven decision-making means that product managers no longer just oversee product features—they need to understand how AI models work and how they can be optimized.

    AI also introduces the concept of continuous learning. AI models don’t just stay the same after the product is launched. They evolve and improve as they process more data. For an AI Product Manager, this means you have to be actively involved in tracking the AI’s performance, fine-tuning the model, and ensuring it adapts to changing user needs.

    The Role of an AI Product Manager

    An AI Product Manager has a very holistic approach as his/her role demands traditional product management skills product management skill set with an acute focus on AI technology. So what do your responsibilities look like on a normal day?

    1. Setting the Product Vision: an AI PM starts by answering what they want the AI to do. For instance, you are developing an AI Chatbot that can handle customer service on your behalf: Your vision may be to develop a bot that is capable of managing the majority of customer issues sans human intervention. You set the goals, determine how to measure success, and create alignment over what the AI should achieve.
    2. Collaboration with Data Scientists and Engineers: AI Product Managers’ nature of work demands them to work very closely with data scientists and engineers. The data scientists build the algorithms and engineers implement them. You neither have to be a data scientist nor an engineer, but you need to know enough about AI so that you can work in harmony with both these teams. You should be the one to convert business needs into a technical spec that your team can build on.
    3. Ensuring a Good User Experience: While AI can be incredibly effective if it confuses your users, it will never get traction. AI Product Manager’s Key Responsibilities include making AI Output More Understandable And Usable. It would be a bit frustrating if, let’s assume you were using an AI-finance app that is predicting your future expenses but does not tell how it came up with this predictions. Your job is to ensure the AI makes clear and simple decisions, without pulling rabbit tricks out of the hat.
    4. Monitoring Performance: AI models need constant monitoring. Once your product is live, you’ll need to keep track of how well the AI is performing. Is it making accurate predictions? Is it helping users as expected? If something isn’t working right, it’s your responsibility to figure out why and work with your team to fix it.
    5. Addressing Ethical Concerns: AI can sometimes introduce ethical challenges, such as biases in decision-making. For example, if you’re managing an AI that helps screen job applicants, you need to make sure it’s not unfairly favoring or discriminating against certain groups. Part of your role as an AI Product Manager is to ensure the AI is ethical, fair, and compliant with regulations.

    Practical Tips for AI Product Managers

    If you’re stepping into the role of an AI Product Manager or aiming to improve in this field, here are some practical tips:

    1. Get a Good Grasp of AI Basics: You most likely do not need to be an expert in AI, but you should know the basics. Understand what is machine learning, and deep learning and how AI models are trained Helps you to communicate with your tech teams and results in making decisions for your product benefits.
    2. Focus on Data Quality: Data is the life support of AI. Ensure you are using good data that is clean, relevant to the task, and representative of the problem at hand. Be in constant communication
    3. Keep the User in Mind: AI is just a tool—it’s how you use it that matters. Always think about how the AI will affect the user’s experience. For example, if your AI is designed to recommend products on an e-commerce site, make sure it’s recommending things that actually make sense for the user, not just whatever the algorithm churns out.
    4. Be Proactive About Ethics and Bias: AI can unintentionally pick up biases from the data it’s trained on. This can lead to unfair outcomes. Make it a priority to regularly check for biases in your AI models and work on strategies to mitigate them.
    5. Continuously Learn: AI as a field is constantly and rapidly changing, hence it makes sense to stay on top of the trends. Follow AI blogs, attend webinars, and engage in discussions with other professionals in the field. The more you know, the better.

    How to Become an AI Product Manager

    The journey to becoming an AI Product Manager involves a mix of education, experience, and a willingness to dive into the world of AI. Here’s a step-by-step guide to help you get there:

    1. Start with a Strong Product Management Foundation: Before diving into AI, it’s important to have a solid foundation in traditional product management. Gain experience managing non-AI products, learning how to work with teams, set product goals, and measure success.
    2. Learn About AI and Data Science: Once you’re comfortable with product management, start learning about AI and machine learning. There are plenty of online courses available through platforms like Coursera and edX. You don’t need to be a data scientist, but you should understand how AI models work, what data they need, and how they make decisions.
    3. Get Hands-On Experience: Try to get involved in AI projects, whether through internships, side projects, or collaborations with data scientists. Working on real-world AI problems will help you gain practical knowledge that you can apply in a product management role.
    4. Find a Mentor: If possible, find someone who has experience in AI product management. They can provide guidance, answer your questions, and help you navigate the challenges that come with this field.

    Key Skills Needed to Succeed as an AI Product Manager

    To excel as an AI Product Manager, you’ll need a variety of skills, including:

    • Understanding of AI and Machine Learning: You don’t need to be a coder, but you should have a solid grasp of AI concepts, how algorithms work, and what’s involved in building machine learning models.
    • Data Analysis Skills: AI products are driven by data, so you’ll need to be comfortable analyzing data, understanding trends, and making decisions based on data insights.
    • Project Management: Like any product manager, you’ll be responsible for keeping projects on track, managing timelines, and working with cross-functional teams.
    • Communication: One of your key responsibilities is explaining complex AI concepts to non-technical stakeholders. This means being able to break down complex ideas into simple, understandable terms.
    • User-Centric Thinking: The ultimate goal of an AI Product Manager is to create products that serve the user. Always keep the user in mind when designing AI features and ensure that the product adds real value to their experience.

    AI Product Manager Salary in India

    Salaries for AI Product Managers in India can differ hugely depending on factors like experience, company size, and location. Here’s a rough estimate based on recent reports from Payscale and Glassdoor:

    • Entry-Level AI Product Manager: ₹12,00,000 to ₹18,00,000 per year
    • Mid-Level AI Product Manager: ₹18,00,000 to ₹30,00,000 per year
    • Senior-Level AI Product Manager: ₹30,00,000 and above per year


    For example, an AI Product Manager at a large company like Infosys or Wipro with 5-7 years of experience might earn around ₹25,00,000 annually. At a high-growth startup, this could go even higher due to the increasing demand for AI expertise.

    Becoming an AI Product Manager is more than just overseeing the development of AI-powered features—it’s about using artificial intelligence to create meaningful and valuable solutions for users. As AI continues to shape industries, the demand for skilled AI Product Managers is growing rapidly.

    The role requires a unique blend of product management expertise and a solid understanding of AI and data science. But beyond the technical knowledge, it’s also about having a deep focus on user experience, ethical responsibility, and continuous learning. Whether you’re ensuring an AI system is fair, guiding a machine learning model to make better predictions, or collaborating with teams to build something new, AI Product Managers play a critical role in bringing the benefits of artificial intelligence to everyday products.

    If you’re passionate about technology and enjoy solving real-world problems, this could be an exciting and rewarding path for you. Take the time to build a foundation in product management, learn the basics of AI, and stay curious. The opportunities in AI product management are vast, and with the right skills, you can help shape the future of how AI is integrated into the products that improve our lives.

    Frequently Asked Questions

    AI product management is the process of developing, launching, and managing products that use artificial intelligence to enhance functionality and solve problems for users.

    No, AI Product Managers don’t typically need to code. However, they should understand the basics of AI and machine learning to communicate effectively with technical teams.

    AI Product Managers are in demand across a wide range of industries, including technology, finance, healthcare, retail, and manufacturing. Any industry that is incorporating AI into its products needs this role.

    AI Product Managers work closely with data scientists to ensure that the data being used to train AI models is relevant, accurate, and free from bias. They also monitor the performance of AI models to ensure they are delivering the desired outcomes.

    Some of the biggest challenges include ensuring that AI models are unbiased and ethical, making sure that the AI delivers real value to users, and continuously improving the AI as more data becomes available.

    Yes, AI product management is a promising career as AI continues to transform industries, driving innovation and efficiency. Product managers in this field play a key role in developing AI solutions that meet market needs, making it highly rewarding. With growing demand for AI-driven products, skilled AI product managers are in high demand across sectors.

    Though AI is very helpful to product managers, it is highly unlikely that it will ever replace product management.

    Breaking into AI product management needs a mix of education, learning about data science, AI and ML, getting a hands-on experience and finding a mentor who can help you in the transition process.

    Facebook
    Twitter
    LinkedIn