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Shakti Goel is the Chief Data and Analytics Officer at The Travel Boutique and holds a doctorate from MIT in Chemical Engineering. Having served in leadership positions across MNCs in India and the USA, he was also the CTO of HCL and has had a stint at Oracle.
You become a business leader when you start monetizing data by building data-driven products in your organization and you become a profit-centre from a cost-centre. While technology is domain-agnostic, it's critical to understand how the business operates to be a good DSM.
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